Terms of Service

Effective Date: February 14, 2026  ·  Last Updated: June 22, 2026

1. Acceptance of Terms

By installing, accessing, or using the Columnly Google Sheets add-on ("Columnly", "the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not install or use Columnly.

2. Description of Service

Columnly is a Google Sheets add-on that provides AI-powered spreadsheet assistance, including:

• Formula generation — create spreadsheet formulas from natural language prompts
• Data cleaning — suggest and apply data cleaning operations (trimming, normalization, deduplication)
• Dashboard creation — generate interactive HTML dashboards (hosted reports) with KPIs, summary tables, and charts, rather than writing them into your spreadsheet
• Data restructuring — transform data layouts (pivot, transpose, group, split, merge)
• Formatting — apply styling, number and date formats, and conditional formatting rules to your sheet
• Analysis briefs — generate narrative analysis with figures that trace back to the underlying cells
• Schema analysis — analyze spreadsheet structure and column types

The Service processes your requests by communicating with the Columnly backend API and returns results directly to your Google Sheets.

3. Eligibility

You must have a valid Google account to use Columnly. Full access available soon. By using Columnly, you represent that you are at least 13 years of age.

4. User Responsibilities

You agree to:

• Use Columnly only for lawful purposes and in accordance with these Terms.
• Not attempt to reverse engineer, decompile, or extract source code from the Service.
• Not use the Service to process data that you do not have the right to access or modify.
• Not attempt to circumvent rate limits, access controls, or other security measures.
• Not use the Service in a manner that could damage, disable, or impair the Service or interfere with other users.

5. Data Handling

5.1 What Columnly Accesses

Columnly accesses only the spreadsheet you are currently working in. It reads:

• Column headers and sheet structure (schema)
• Sample data rows (for cleaning and data quality analysis)
• Full or partial sheet data, as needed to perform the requested operation — for example, restructuring, dashboards, and analysis briefs read the rows required to compute results.
• Your Google email address (for rate limiting)

5.2 What Columnly Does NOT Access

• Other spreadsheets in your Google Drive
• Google Drive files, Gmail, Contacts, Calendar, or any other Google service
• Data from tabs other than the active tab

5.3 Data Safety

• Cleaning and formatting operations modify the active sheet in place. A timestamped backup tab (for example, Columnly_CLEAN_…) is created only when you explicitly request one.
• Dashboards and analysis briefs are generated as hosted HTML artifacts (reports) and are not written into your spreadsheet. Formula and restructuring results are written to the cells or tab you specify.
• Any operation that changes your sheet can be reversed using the add-on's undo.
• Data sent to the backend is processed to fulfil your request; see our Privacy Policy for retention details.

6. Intellectual Property

6.1 Columnly's Rights

The Columnly add-on, backend service, documentation, and all related intellectual property are owned by Columnly. These Terms do not grant you any rights to our trademarks, service marks, or branding.

6.2 Your Rights

You retain all rights to your spreadsheet data. Columnly does not claim ownership of any data you process through the Service. Output generated by Columnly (formulas, dashboards, cleaning results) is written to your spreadsheet and belongs to you.

7. Service Availability

7.1 Availability

We strive to maintain high availability of the Columnly backend service. However, the Service is provided on an "as is" basis, and we do not guarantee uninterrupted or error-free operation.

7.2 Maintenance and Downtime

We may temporarily suspend the Service for maintenance, upgrades, or other operational reasons. We will endeavor to provide notice of planned downtime when possible.

7.3 Pre-Release

While Columnly prepares for general availability, the Service may have limited functionality, contain bugs, or behave unexpectedly. Features may be added, modified, or removed without notice.

8. Limitations and Restrictions

8.1 Usage Limits

The following limits apply:

8.2 Unsupported Operations

Columnly does not support:

• Operations across multiple tabs (coming soon)
• External data imports (IMPORTDATA, IMPORTRANGE, IMPORTXML, etc.)
• Requests containing external URLs or API calls
• Sheets exceeding the size limits above

9. Disclaimer of Warranties

You are responsible for reviewing and verifying all output generated by Columnly before relying on it.

10. Limitation of Liability

11. Indemnification

You agree to indemnify and hold harmless Columnly and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of a third party
• Any data you process through the Service

12. Subscriptions, Fees, and Refunds

Columnly is not yet open for purchase. When paid plans and trials become available, the following terms will apply:

• Paid plans: Columnly offers paid subscription plans. The features and price of each plan are described at the point of purchase. When you subscribe, you agree to pay the applicable fees for that plan.
• Trial period: Columnly offers a 3-day trial. If you do not cancel before the trial ends, it converts to a paid subscription and your payment method will be charged for the plan you selected.
• Automatic renewal: Paid subscriptions renew automatically at the end of each billing period (monthly or annual, as selected) at the then-current price, unless you cancel before the renewal date. By subscribing, you authorize us to charge your payment method for each renewal.
• Cancellation: You may cancel at any time through the add-on or by contacting us. Cancellation stops future renewals; you keep access to paid features until the end of your current paid period.
• Refunds: Except as stated here, all fees are non-refundable. The sole exception is upgrades: if you upgrade to a higher tier or switch from a monthly to an annual plan, the unused portion of your current subscription is calculated pro-rata and refunded or credited toward the upgraded plan. Downgrades take effect at the end of the current billing period and are not refunded.
• Payment processing: Payments are processed by our third-party processor, Razorpay. By subscribing, you authorize Columnly and Razorpay to charge your payment method. Columnly does not store your full card details; Razorpay processes card data under its own terms.
• Price changes: We may change prices; changes apply to future billing periods with prior notice. Stated prices may exclude applicable taxes, which are your responsibility.
• Failed payments: If a payment fails, we may suspend or terminate access to paid features until the outstanding amount is paid.

13. Termination

13.1 By You

You may stop using Columnly at any time by uninstalling the add-on from your Google Sheets.

13.2 By Us

We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Reasons for termination may include violation of these Terms, abuse of the Service, or discontinuation of the Service.

13.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. Any data already written to your spreadsheets remains yours and is not affected by termination.

14. Changes to Terms

We may modify these Terms at any time. We will notify users of material changes by updating the "Last Updated" date at the top of this document. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, India.

16. Miscellaneous

• Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Columnly regarding the Service.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
• Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
• Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.

17. Contact Information

If you have questions about these Terms, please contact us:

• Email: [email protected]
• Developer contact: [email protected]
• Website: https://columnly.ai